Evolution Devices, Inc Privacy Policy

Last Updated: October 6, 2025

1. Introduction

At Evolution Devices Inc. (“Evolution Devices,” “us,” “we,” or “our”), our mission is to evolve physical therapy with cutting-edge, affordable technologies. Our commitment to your privacy is paramount.

This Privacy Policy applies to the Personal Data we collect when you visit our websites (like evolutiondevices.com), make a purchase, engage with our social media pages, or interact with our marketing communications (collectively, the “Website Services”).

This policy does not govern the health data collected by the EvoWalk™ System and its associated mobile application. That data is subject to our separate EvoWalk™ System Privacy and Data Usage Policy, which serves as our HIPAA Notice of Privacy Practices.

2. How Information is Collected

We gather information in three main ways:

  • (a) Provided by you directly: This includes information you provide when you purchase a product, create an account, contact customer support, or communicate with us.

  • (b) Collected automatically: When you use our Website Services, we automatically collect data using technologies like cookies, web beacons, and server logs.

  • (c) Obtained from third-party sources: We may receive information from social media platforms (like Facebook® or LinkedIn®) when you interact with our pages, from our payment processors, or from advertising networks.

3. Personal Data We Collect

We may collect the following types of Personal Data through our Website Services:

  • Contact Details: Your first and last name, email address, mailing address, and phone number.

  • Profile Data: Your username, password, and any other information you add to your account profile.

  • Communications: Records of your correspondence with us, including feedback and inquiries.

  • Payment and Transactional Data: Information needed to process your orders, such as your name, shipping address, and transaction history. Note: We do not directly access or store your payment card numbers. This is handled by our third-party payment processors.

  • Marketing Data: Your preferences for receiving marketing communications and your engagement with them (e.g., email opens and clicks).

  • Device and Online Activity Data: Your IP address, browser type, operating system, device identifiers, the pages you view on our site, how long you spend on them, and the website you visited before ours.

4. How We Use Personal Data

We use your Personal Data for the following purposes:

  • Service Delivery: To operate our Website Services, process your transactions, manage your account, and provide customer support.

  • Research and Development: To analyze how users interact with our website so we can improve our products, services, and user experience. We primarily use aggregated or de-identified data for this purpose.

  • Direct Marketing: To send you marketing communications about our products and offers, in line with your preferences.

  • Interest-Based Advertising: To work with advertising partners to show you relevant ads on other websites. We use cookies and similar technologies to do this. For information on how to opt out, see the "Your Choices" section below.

  • Compliance and Protection: To protect against fraud, comply with legal obligations, enforce our terms of service, and protect the rights and safety of our company, our users, and others.

5. How We Share Personal Data

We may share your Personal Data with:

  • Service Providers: Companies that help us operate our business, such as payment processors, hosting providers, marketing platforms, and security consultants.

  • Advertising Partners: Third parties that use cookies on our site to help us deliver targeted advertising.

  • Professional Advisors: Lawyers, auditors, bankers, and insurers, where necessary for the services they provide to us.

  • Authorities and Others: Law enforcement or government authorities when required by law or to protect legal rights.

  • Business Transferees: Parties involved in a merger, acquisition, or sale of our company assets.

6. Your Choices Relating to Your Information

You have control over your information and how we communicate with you.

  • Access, Update, or Delete Information: You can access and update your account information by logging in. You can also request a copy of your data or ask for its deletion by contacting us at support@evolutiondevices.com.

  • Marketing Communications: You can opt out of our marketing emails at any time by clicking the "unsubscribe" link at the bottom of the email.

  • SMS Messaging Policy: If you choose to receive text messages from us, you agree to this policy.

    • Consent: By providing your mobile number, you consent to receive automated marketing and informational text messages from us. Consent is not a condition of purchase.

    • Opt-Out: You can opt out of SMS messages at any time by replying STOP. For help, reply HELP.

    • Fees: Message and data rates may apply.

    • Data Usage: We use information collected via SMS to send you notifications, marketing offers, and to improve our services. We do not share your phone number with unaffiliated third parties for their own marketing.

  • Online Tracking and Advertising Opt-Outs: You can manage cookies through your browser settings. To opt out of interest-based advertising, you can use the tools provided by the Digital Advertising Alliance (DAA) and the Network Advertising Initiative (NAI).

7. Additional Information for California Residents

Under the California Consumer Privacy Act (CCPA), you have specific rights.

  • Right to Know and Access: You can request details about the categories and specific pieces of Personal Information we have collected about you.

  • Right to Deletion: You can request that we delete the Personal Information we have collected from you, subject to certain exceptions.

  • "Sale" or "Sharing" of Personal Information: We do not sell your Personal Information for monetary value. However, like many online companies, we use services that help deliver interest-based ads to you. The sharing of data with these advertising partners may be considered a "sale" or "sharing" under California law. You have the right to opt out of this activity.

  • How to Opt-Out: To opt out of the "sale" or "sharing" of your Personal Information, please message us at support@evolutiondevices.com with specific information about your request.

  • No Discrimination: We will not discriminate against you for exercising your CCPA rights.

8. Additional Information for European Residents

If you are in the European Economic Area (EEA), UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR).

  • Lawful Basis for Processing: We process your data based on contractual necessity (to fulfill your orders), legitimate interest (to operate and improve our business), or your consent (for marketing or certain cookies).

  • Your Rights: You have the right to access, rectify, erase, or restrict the processing of your data. You also have the right to data portability and to lodge a complaint with a supervisory authority.

  • International Data Transfers: Our services are operated in the United States. When we transfer your data from Europe to the U.S., we do so using legally compliant mechanisms such as the Standard Contractual Clauses (SCCs) or the EU-U.S. Data Privacy Framework, which ensure your data is protected. (The previous "Privacy Shield" framework is no longer valid).

9. Contact Us

For any questions or concerns regarding our privacy practices, please reach out to us with a detailed message at support@evolutiondevices.com or via postal mail at the following address:

Evolution Devices Inc.
ATTN: Legal Department
44 Gough Street, Suite 1231
San Francisco, CA 94103, USA